Vespera Labs Refund Policy

Our 30-Day Sleep Better Guarantee

We're confident that Vespera Sleep Drops will help you achieve better, more restorative sleep. If you don't experience improved sleep quality within 30 days of your first use, we'll provide a full refund.

How Our Guarantee Works

Eligible for Full Refund:

• Timeframe: Within 30 days of delivery date
• Condition: Product must be at least 50% used (we want you to give it a fair trial)
• Process: Simply contact our support team with your order number

What We Cover:

• Full product cost refunded
• Original shipping costs refunded
• Return shipping costs covered by us

How to Request a Refund:

1. Email us at support@vesperalabs.com
2. Include your order number and reason for return
3. We'll send you a prepaid return shipping label
4. Refund processed within 5-7 business days after we receive your return

Important Details

What's Required:

• Original purchase receipt or order confirmation
• Product bottle (at least 50% used to qualify)
• Return must be initiated within 30 days of delivery

Processing Times:

• Refund approval: Same business day
• Return shipping: 3-5 business days
• Refund to original payment method: 5-7 business days

What's Not Covered:

• Returns after 30 days from delivery date
• Unopened/unused products (we want you to try it!)
• International return shipping (we'll provide discount code instead)

Bundle Orders:

• Entire bundle covered by 30-day guarantee
• Partial bottle returns accepted
• Must return all bottles to qualify for full refund

Contact Information

Questions about returns?

• Email: vesperalabs@outlook.com
• Response time: Within 24 hours
• Phone support: Available on website chat

Our Commitment

We stand behind Vespera Sleep Drops because we believe in helping you achieve better sleep. Our generous return policy reflects our confidence in our product and our commitment to your satisfaction.

This policy applies to purchases made directly from vesperalabs.store

Last Updated: September 2025